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FAQs and Help

Here are the FAQs. If you do not find your answer here please ensure to contact us.

WHAT ARE SHIPPING TIMES AND COSTS?

We aim to ship your order within 2 working days. This usually is faster and on rare occasion we may need time. If so, we will update you via email.
Shipping cost depends on delivery country and purchased items, however we do our best to minimize it for us customers.

WHAT PAYMENT METHODS CAN I USE?

We accept all major credit and debit cards as well as PayPal. All transactions are SSL secured to protect your data. We do not store or collect our customers financial information.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

If you are unhappy with your purchase, you may return it within 14 days since the receipt date. Please review our Delivery and Returns Policy for full details.
Remember that we are here to help and you can always contact us if you need any help with your order.

WHAT IS THE QUALITY OF SOLD ITEMS

We ONLY sell high quality products. We say no to cheap fakes. Most of products we offer is made in EU and we pride ourselves in providing our customers with products they will love and enjoy.

IS YOUR PACKAGING DISCREET

Yes! We care that it is only our customer who knows what is in the package. Your order will arrive in discreet packing without indication of its content.

WHEN WILL I GET MY ORDER

Once we have posted your order it should arrive with you within 3 to 7 working days for most of EU countries. You will receive an email confirmation from us once your order is sent.
Please kindly remember that due to COVID-19 in some case delivery times may be extended due to factors that we have no control.
Please be assured we are working as usual and doing our best to get your order to postal services for delivery to you as quickly as possible.

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Sizing Guide

Find out which size you are across different countries with our conversion guide. It’s best to use this as a rule of thumb, since sizes and measurements can vary from brand to brand.

Please note, that all lingerie made of lace and fishnet is made of high quality elastic fabric and will fit well across sizes, as per size shown on the product page.

Size Conversions

UK

INT

EU

FR

6

XS

34

36

8

S

36

38

10

M

38

40

12

L

40

42

14

XL

42

44

One Size

S/M/L

36/38/40

38/40/42

 

Body Measurements

UK

INT

BUST

WAIST

HIP

6

XS

80

66

89

8

S

84

69

93

10

M

88

72

97

12

L

92

76

100

14

XL

96

80

103
EN:
Delivery Information
Average delivery time in EU is 3-7 working days from the date goods were shipped. All orders are shipped form EU. We aim to process most of the orders within one working day once payment has cleared.
Returns & Exchange
You can return or exchange purchased item within 14 calendar days since delivery date. Buyer pays for return shipping.
DE:
Versand
Die durchschnittliche Lieferzeit in der EU beträgt 3-7 Werktage ab dem Versanddatum. Alle Bestellungen werden aus der EU verschickt. Wir sind bestrebt, die meisten Bestellungen innerhalb eines Arbeitstages nach Zahlungseingang zu bearbeiten.
Rückgabe & Umtausch
Sie können gekaufte Artikel innerhalb von 14 Kalendertagen seit dem Liefertermin zurückgeben oder umtauschen. Der Käufer zahlt für die Rücksendung.

We are here to assist you :)

We’re happy to answer any questions you have. Make sure to browse our FAQ section for instant help or just send us a message. We aim to respond within one working day.

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